Delete your ScrollFit account and data
ScrollFit by Raukin LLC
In the app
Open Settings, tap Delete Account, then confirm with Delete Everything. This works when you're signed in with Apple or Google and needs an internet connection. If ScrollFit asks you to sign in again first, do so and try again.
Without the app
Email support@tryscrollfit.com from the email address of your ScrollFit account, or tell us that address, and ask us to delete your account. If you signed in with Apple's "Hide My Email", give us your App Store or Google Play order number instead. We delete the account within 30 days, usually much sooner, and reply when it's done.
What's deleted
Your sign-in account is deleted right away, along with the ScrollFit data on your phone. The rest of the data linked to your account on our servers (your profile, modes, schedules, exercise settings, statistics, quest progress and push notification token) is deleted within 30 days.
What isn't
- Your subscription keeps running. Deleting doesn't cancel it: cancel it in the App Store or Google Play.
- Apple and Google keep their own records of your purchases.
- Analytics and crash data that isn't linked to your account is kept only as long as described in the privacy policy.
- Copies in our providers' backups are overwritten on their own schedules.
Never signed in?
Then your modes, schedules and stats only live on your phone: uninstalling ScrollFit removes them. Email us if you want us to delete anything else.